Privacy Policy
1. Who We Are
Aligner Club™ is a referral service connecting patients with independent dental clinics for clear aligner treatment. We are the data controller for personal data processed through our services.
2. What We Collect
You provide: Name, email, phone number, photos of your teeth, messages you send us.
Automatically: Browser type, pages visited, referral source, general location (country/city).
3. How We Use Your Data
- Reviewing your photos and assessing your case
- Communicating assessment results and appointment info
- Sharing with Partner Clinics (with your consent)
- Improving our services
- Marketing (only with your consent)
4. Your Photos
Photos are encrypted, stored securely on UK/EU servers, accessed only by our team, shared with clinics only with your consent, never used for marketing, and deleted upon request.
5. Who We Share With
- Partner Clinics: When making a referral (with consent)
- Service providers: Hosting, email, analytics (processing on our behalf)
- Legal authorities: Where required by law
We do not sell your data.
6. Your Rights
Under UK GDPR, you can: access your data, correct inaccuracies, request deletion, restrict processing, receive data portably, object to processing, and withdraw consent.
Email hello@alignerclub.co.uk to exercise these rights. We respond within 30 days.
7. Cookies
We use essential cookies (functionality), analytics cookies (Google Analytics), and marketing cookies (Meta Pixel). Manage preferences in your browser settings.
8. Data Security
We use SSL encryption, encrypted storage, access controls, and secure UK/EU hosting.
9. Retention
We retain photos and contact info for [X years] from last interaction, then securely delete or anonymise.
10. Complaints
Contact us first at hello@alignerclub.co.uk. You can also complain to the ICO (0303 123 1113).
11. Contact
Email: hello@alignerclub.co.uk